Suzanne is a senior level business leader with extensive experience driving strategic business decisions including mergers and acquisitions, market development and marketing initiatives. She worked for 20 years at Pitney Bowes, where she held a number of senior level positions, most recently, Vice President, Corporate Transactions and Vice President, Marketing at Pitney Bowes Management Services, their US$1 billion document management business unit. MS from Fairfield University and an MBA from the University of Bridgeport.

Conrad is the founder of efficientEDD, a consultancy specializing in electronic discovery and litigation information management issues. A seasoned litigator as well as a technology consultant, Mr. Jacoby advises legal teams and corporations on information management best practices. Mr. Jacoby is a long-standing member of the Sedona Conference Working Group on Electronic Document Retention and Production and also serves as the Co-Chair of the District of Columbia Bar's Law Practice Management Section and Chair of the Bar's Listserv and Electronic communications Task Force.

Elaine Balestra provides legal technology and business process solutions to law firms and businesses in Canada. practice firm and quickly advanced to a senior securities assistant for a major Calgary firm. She became an early leader in the areas of document processing and training which resulted in her becoming manager of document processing and training departments for two large Calgary law firms. She ran her own consulting firm before joining Commonwealth Legal in Canada where she acquired extensive experience in managing large-scale litigation automation projects. She started career in 1979 as a legal secretary in a small general