We recognize people are our core strength and lay special emphasis on hiring, retaining and training our associates. Cenza has a successful human resources policy and is well regarded as a quality employer. This is demonstrated in our high productivity rates and low attrition as Cenza associates view the company as a good long term career prospect.

We remain consistently focused on attracting, rewarding and retraining our employees so that they are motivated. We invest extensively in employee development.

Induction Training Program

After preliminary testing, which includes online written testing for language, quantitative and analytical reasoning, the new employees enter our initial 180-hour comprehensive induction program. We have developed training modules for general aptitude as well as comprehensive specific process training in areas in document coding - these are conducted at regular intervals to help employees enhance their quality and increase productivity.

Evaluations and Incentive Programs

We have continual performance evaluations and retraining programs in place, to ensure a consistent level of accuracy and productivity. Our attractive benefits program with longevity in service, productivity and success sharing bonuses help maintain employee morale and productivity.

These programs create an atmosphere of high quality, effective teamwork and overall efficiency, which helps us to maintain industry-low attrition rates and international levels of quality and productivity.