Safeguarding client data and maintaining confidentiality is of utmost importance to us. Our systems and processes ensure that client intellectual property and vital information is used in a secure environment.  We follow stringent security processes for storage, retrieval and deletion of client data.

We ensure our staff is properly screened and that that every employee takes security and confidentiality seriously.

Security and compliance

Personnel

• Access control systems include 24 hour uniformed security and proximity readers
• Conduct thorough background checks before hiring and have confidentiality agreements
• Limited access to the Internet, email, printers and media drives
• Dedicated work area to maintain confidentiality and restricted physical access
• Client material is printed on ‘securitized’ paper
• Client names and confidential project data are not disclosed internally
• Employees do not have an interest in U.S. court action

Technology

• Domain based secure network with comprehensive access controls
• Network protected through advanced firewalls and network monitoring
• Utilize secure protocols for data transfer

Certification

• Certified quality management system - ISO 9001:2000 certified quality management system
• Comprehensive data security - Implementing ISO/IEC 27001:2005, the premier standard for information security management system

Business continuity

To facilitate business continuance and recover disaster sites in the event of natural calamities and technological disasters, we have developed a comprehensive business continuity plan.